Shipping

Product status

Products can be found in the following status:

  • In stock (delivery product available in 24-48 hours).
  • Out of stock (the product is not available or we cannot guarantee its replacement).
  • Pre-order (product temporarily out of stock or novelty that has not yet been released on the market).

If we do not have some product in stock, you can make a reservation so that, as soon as the product arrives, we can notify you and proceed with the shipment. Normally “Pre-order” products are sold out (and we are waiting for replacement) or are novelties that are not yet for sale.

Shipments to Spain (peninsula) and Portugal

6,95€ (VAT included) for transport and handling.
Delivery in 24/48 hours after payment notification.

Shipments to Balearic Islands

9,99€ (VAT included) for transport ad handling
Delivery in 48/72 hours after payment notification.

Shipments to Canary Islands

30€ (VAT included) for DUA, freight, transport and handling
Delivery in 5/7 days after payment notification.

Shipments to Ceuta and Melilla

30€ (VAT included) for DUA, freight, transport and handling
Delivery in 5/7 days after payment notification.

Returns and Product Warranty

If you need to change or return your order, do not worry because it is free and at home. You can do it within 30 days from the moment you receive the package.

STEPS TO FOLLOW:

1- Access your account at www.bradhy.com

2- Select the order for which you want to change or return one or more items and click on “See details”.

3- Choose the item/s and click on “Change or Return”.

4- Select the type of request (change or return) you want for that item and fill in the fields below; you will receive a notification to your email confirming the exchange or return. 5- Put the item (s) in the extra transport bag that you received with the original order and the carrier will carry the shipping label.

* In case of return, you will receive a notification on your email when the amount is reimbursed. If you have any doubts or questions, contact us through our customer service phone number 669 291 739.